Professional Customer Service
Call Answering
We will serve clients with as low as 1 client a day
Bring your own number, or get a new one
We will answer your clients representing your business
We will pre-qualify clients!
Packages Start at
$180/mth
Chat Answering
Meet clients where they are
Our team works towards your sales goals
We can work with website live chat widget
Texting and Social Media options available!
Packages Start at
$180/mth
Email Management
We can help organize your inbox
Allow us to handle the emails that are not worth your time
Remove stress of a full inbox
We can take over the info@business email, or help with your executive account
Packages Start at
$180/mth
Service Plans
Call Answering
Our professional answering services allow you to delegate the first point of contact to filter out basic questions and spam calls, enabling you to devote your attention to your business. Best for a businesses that receive less than 20 calls a month.
Package Description:
* Packages range from 60mins to 160hrs a month
* Option to use our provided phone number or bring your own
* Phone calls answered from Monday to Friday, 9 am to 5 pm Eastern Standard Time (EST)
* After-hours, a voicemail service is available, and we will promptly return your calls on Mondays
* One-time setup fee of $50
Starting at $180 CAD monthly
Chat Answering
Want a live chat feature on your website, but don't have the time to respond? Our team of Customer Service Specialists will make sure all of you queries are responded to with a real person. We will qualify your leads and bring them into the right sales pipeline to maximize conversions.
Package Description:
*Packages start at 200 messages a month
*We can answer live chat, text chat, and social media chat like messanger, linkedIn, and TikTok
*Option to have us provide a phone number or bring your own
* Chats answered from Monday to Friday, 9 am to 5 pm Eastern Standard Time (EST)
* After Hour messages are responded to during office hours
* One-time setup fee of $50
Starting at $180 CAD monthly
Email Management
Our comprehensive Email Management Service is designed to streamline your email communication and optimize your inbox productivity. In this plan we will go in once a day.
Here's what we offer:
* Email Prioritization: We will prioritize your emails for you, allowing you to focus on what is important in your business first.
* Organized Inbox: We set up advanced sorting techniques using rules, filters, labels, and folders, keeping your inbox neatly organized and making it effortless to locate important emails.
* Spam Filtering: Our service includes regular monitoring and deleting of spam emails, ensuring your inbox remains clutter-free and focused on essential messages.
* Efficiently Respond to Inquiries: We handle simple inquiries by promptly replying with pre-approved templates, ensuring consistent and professional communication with your clients.
* Auto-responder Management: Leave the management of auto-responders to us. We'll configure and optimize them for various scenarios, providing timely acknowledgments to your contacts.
* Personalized Email Layouts: Our team assists you in customizing email layouts, tailoring them to align with your brand's aesthetics and making your emails stand out.
With our Email Management Service, you can regain control over your inbox, save time, and focus on what matters most - growing your business. Let us handle the email complexities while you enjoy increased efficiency and better client engagement.
Starting at $180 CAD monthly
What Happens During a Consultation
A 30 min consult involves us getting to know your business. We begin by understanding your needs and expected plans forward for your business. We will review your products and services and begin building a comprehensive document to allow our team to represent your business.
We will review the full process of a call with your clients. Introduction, pre-qualifying questions, conflict resolution processes, and how to route customers post call.
Call 705-532-1144
Email:info@foundryannex.com
